Single point of administration for all your accounts and channels

Built on a modern multi-tenant SaaS (software as a service) architecture, the Sky Commerce Suite supports multi-store configuration with unique settings, but unified administration and infrastructure. Its multi-tiered modular structure enables you to easily add product catalogs and channel resources for affiliates and partners, use APIs, as well as manage licenses and multiple accounts.

Sell using any pricing model

No matter if you're business model involves SaaS, electronic software distribution or physical delivery of products, the Sky Commerce Suite helps you sell your products from trial to renewals, covering the entire customer lifecycle. The Sky Commerce Suite Control Panel supports simple $9.99 prices, as well as complex pricing formulas and configurations for volume discounts, pricing option groups, new, different acquisition / recurring prices, distinct billing terms combined with one-time pricing, all channel ready.

Flexible user roles and privileges

Allow access to the Sky Commerce Suite based on roles and permissions you define and/or only for specific IP addresses. Use the Control Panel as a unique data entry point but tailor it to the different roles business users have in your organization. Easily integrate the Sky Commerce Suite nexus with your own CRM, ERP or other web services to offer integrated access to parts of your business.

Access to markets worldwide

The Avangate ordering interface adapts to build customer locality, enabling you to create regional/local stores supporting 24 ordering languages, 27 (and growing) payment methods, numerous billing currencies (available on-remand), over 130 display currencies and customer support in no less than 7 languages. You can create your own worldwide network of partners, affiliates and end users using global administration, reporting and statistics.

Take advantage of out of the box marketing and sales tools

The Sky Commerce Control Panel comes with built in tools that help you constantly test, monitor and maximize value. Take advantage of order and cart optimizing tools such as A/B testing and analytics, as well as up-selling, cross-selling, one time offers, bundles, abandoned cart recovery, network cross selling and upgrade campaigns and reporting. Start leveraging our network of over 27,000 niche affiliates to multiply your marketing efforts and expand your channels.

Build your own marketplaces with the out of the box Sky Site Builder

Build your own multi-language marketplaces to increase your online distribution network. The Sky Commerce Suite marketplace comes ready with merchandising tools including featured and recommended products, subscriber gathering tools and email communication capabilities (through newsletters). The marketplace is a SEO (search engine optimization) friendly CMS (content management system) with powerful product and pricing synchronizing that you can use to experiment local pricing, descriptions, create landing pages for your partners / affiliates and sell more software.

Multi-channel reporting

Monitor the business dynamics of your KPI (key performance indicators) with a collection of pre-defined graphical sales reports (on-the-fly reports, highlighted charts for your sales channel) or use the powerful Avangate reporting engine to create personalized reports.

To optimize performance, you can get real-time business intelligence data segmented on how programs are contributing to your bottom line, on partner efficiency (both quality- and quantity-wise), and on the effectiveness of products, markets, pricing models, promotions, etc. You can schedule these reports to be sent via email in different formats at specific intervals of time.

Dedicated platforms for your partners, affiliates and shoppers

With the Sky Commerce Suite all your business partners get access to dedicated platforms they can use to manage and optimize their relationship with you. The Affiliate Control Panel serves your affiliates and equips them with the right tools to sell more of your products through a commission-based model. The Partner Control Panel enables your partners (resellers, VARs, OEMs, etc.) to place new/renewal orders, get software deliveries and any marketing materials from you, as well as access graphical reports to improve their business operations. Avangate myAccount helps your eStore customers track their orders, but also manage ordered products and their relationship with your business.

Sell software through any channel and model with the Sky Commerce Suite

The Sky Commerce suite is an all-in-one web-based eCommerce service that enables you to sell software through any channel and any model. The Dashboard provides a real-time overview of all your channels, from B2C eStores to the Affiliate channel, and B2B such as OEMs and Resellers.

Multi-user access

Allow access to the Sky eCommerce Control Panel based on roles and permissions you define and/or only for specific IP addresses.

Multi-account management

Manage all your business accounts with a single login, within a single instance of Control Panel (all accounts will be displayed in a dropdown menu). Built on a modern multi-tenant SaaS architecture, the platform allows multi-store configuration with unique settings but unified administration and infrastructure.

Product management

Easily add products (either manually or by importing / synching their details through .CSV lists) in the Avangate database. You can set up advanced details for each item, including complex pricing schemes, product upgrades and license renewals. The flexible interface of the centralized Product Catalog module makes it very easy for you to quickly add new products and create various price points, or to dynamically modify an existing catalog.

Marketplace - the site builder

Extremely flexible pricing support

Sky eCommerce Control Panel supports all possible pricing structures for your products. You can accommodate simple $9.99 prices, as well as complex pricing formulas and configurations for volume discounts, pricing option groups, new, different acquisition / recurring prices, and distinct billing terms combined with one-time pricing.

Customizable templates

Customize order and payment forms, support pages and affiliate sign-up forms tailoring them to your website’s look and feel, using the Avangate interface template management system. Choose a template from our gallery and personalize it according to your business needs – adapt the design, purchase flows, create a fully embeddable online shop, in-application buying and marketplace. With Email Template Manager you can also create branded transactional emails to enhance the shopping experience.
Note: For complete control of the customer experience, the powerful Avangate API allows full customization across devices and platforms – e.g. support for in product ordering and single-click purchases for repeat customers (upgrades and subscription updates that to not require the re-entering of payment details). Robust API documentation and integration support that can help in all major programming languages are also available.

Multilanguage services

Reach out to your customers in their native language. The Sky eCommerce Control Panel’s ordering interface and notifications support up to 24 languages (order confirmation emails, delivery messages, payment confirmations, order follow-ups). You have the option to use multiple languages for the description editing of products. Couple these linguistic capabilities with 27+ payment methods (new ones being added continuously), over 130 currencies and multi-language customer support (local phone numbers), and it should be clear that Sky eCommerce can help you scale your business globally.

Multiple billing currencies

Enable your customers to see product prices in their preferred currency. Using the Avangate Sky eCommerce Control Panel, shoppers can get billed in any of the available billing currencies available. Additional billing currencies are available upon request.

Intelligent payment routing

Using Sky eCommerce, your orders payments get automatically routed to the appropriate gateways to decrease costs, optimize conversion rates and ensure the highest level of availability. The Avangate system is optimized to balance payment gateways for top performance.

Electronic delivery

Avangate sends your customers binary license keys and activation codes using the static lists that you can introduce into the Sky eCommerce platform manually. The system is also capable of automating this process by submitting queries to your web server to deliver codes/keys.

Backup media delivery

A little extra for those of your customers who prefer to also have physical media delivered - provide personalized burn-on-demand CDs/DVDs of the software just purchased. No set-up fees, no inventory and no minimum order volumes are required. You can offer as many paper sleeve / box CDs, DVDs and memory sticks as needed.

DIS - Download Insurance Service

Offer your shoppers the option to extend the download availability of purchased products for a period of as much as 24 months. Per your request, Avangate will store and distribute all product files for a selected period of time. Use this excellent merchandising tool to increase your average order values without extra investment or effort on your behalf.

Instant delivery notification

In order to keep track of as many delivery details as possible, Avangate can integrate an Instant Delivery Notification (IDN) system that notifies you of the license(s) served to customers via POST messages. For developers, the Avangate API allows control over processes like: license management, notifications, subscriptions, upgrades and transactions, enabling you to easily transfer data back and forth to us behind the scenes.

Subscriptions / License renewals

Whether you sell software as a service (SAAS) or downloadable digital offerings, Avangate can handle your recurring payments automatically and the entire customer lifecycle from trial to renewal for continued service. You can continuously experiment with different models - Subscriptions, Perpetual, Trial, Freemium, Combination, and Physical fulfillment, all in one place, through multiple channels.
Get specific reports on subscription / license expirations renewals like Churns, MRR, ARR, forecasted revenues via subscriptions. Set manual or automatic billing, discounts for renewals and send personalized notifications to your customers regarding the products about to expire / recently renewed automatically, and deal with subscriptions amendments and proration.

Promotions management

Attract more visitors, increase customer loyalty and generate more e-sales using various promotions, from simple discount coupons to percentage or fixed discounts. The special deals can involve a number of orders or can be focused on only certain products, and can target all shoppers, but also only a segment or even a specific customer. You can choose the offers to promote, set the promotion time period, and extend the coupons to affiliates.

Cross selling / up-selling / upgrades

Increase your revenue with smart cross-selling, up-selling and upgrade campaigns. Suggest the best available deals to your customers during their purchase. From simple shopping cart offerings of the same product to one-time discounts, you can create offers they won't be able to refuse.
Network Cross-Selling makes it possible for you to offer complementary products from third-party vendors selling through Avangate during the ordering process. You have full control over the brands you want to be associated with, and benefit from payments and commissions automatically handled by Avangate.

Gift products

Give your buyers the possibility to purchase your products as a gift for someone else. Besides the convenience of this type of service, the Gift option attracts new potential customers, enhancing your visibility on the web and consequently, increasing your sales.

Product bundles

For higher average order values, create hot package deals (by grouping two or more products together and selling them in tandem as a single item) for your customers and let them benefit from the joint performance of the combined offerings.

AfterSale message

Add customized messages for your end users. The messages can be displayed during the last step of the ordering process (in the Thank you page) or sent in an email. Take advantage of the possibility of inserting tracking scripts along with the "Aftersale messages", to get enhanced sale reports and monitor the evolution of conversion rates.

Affiliate network

Avangate offers a very easy and quick way of implementing a pay-per-sale affiliate network to multiply your marketing effectiveness. Activate the feature with a single click and start building your own affiliate network to increase your visibility and the overall software sales rate. We have tens of thousands of software niche affiliates through which you can expand your online presence worldwide and channels (B2C, B2B, OEMs, Resellers, Retailers, and Vendors cross selling your products). With the Sky eCommerce Control panel, you can create affiliate bonus programs to automatically reward your affiliates according to performance.

Email marketing program

Generate an increased sale volume through promotional email campaigns. These campaigns are fully managed by Avangate and are sent to a continuously growing database of qualified shoppers that have opted to receive promotional messaged with special offers or upgrades from Avangate Software Partners.

A/B Testing dashboard

Grow your conversion rates with the out of the box tool for cart A/B testing, by identifying design elements which bring in more sales. The Avangate A/B testing dashboard enables you to evaluate different scenarios such as: comparing the performance of two distinct pages, trying out different shopping cart flows and merchandising options, moving around sections of the order page, etc. A/B testing is an essential part of the continuous optimization of your conversion rates.

Lead management

Increase revenue and lead conversion rates by tracking unfinished payments, abandoned shopping carts and free trial downloads. Send customizable follow-up messages, measure and optimize follow-up campaigns, export leads and get more sales.

Web analytics

Integrate your Google Analytics or Omniture code (other tracking solutions are also supported) in the Avangate secure shopping cart pages, and get real-time statistics about visitor behavior. Understand why customers don’t complete orders or abandon carts and, by integrating this data with the overall web stats of your business, optimize the sales funnel by taking the right action at the right moment. Add the built-in real-time dashboards/reporting modules to your web analytics solution, and you have all the data to help you focus on driving business growth, allocate resources and create commercial incentives.

Order and customer reports

Keep track of your sales volume. Generate relevant reports for all your orders (processed, completed and unfinished) or define custom order reports. Manage the customer ordering information, amend data and control software licenses from download/key management, fulfillment, activation, support, upgrades, to renewals. Full reports are available for download in .CSV and .XLS file formats for easy integration with different CRM, PRM, financial systems, and web services.

Reports center

Monitor the business dynamics of your KPI (key performance indicators) with a collection of pre-defined graphical sales reports (on-the-fly reports, highlighted charts for your sales channel) or use the powerful Avangate reporting engine to create personalized reports.

Shopper support

Provide your customers with 24/7 multi-language support, including comprehensive answers to questions about orders, payment and product delivery processes, by adding a link to the customizable "Customer support center" on your website. International, USA and Canada support phone numbers are available. Support can be provided in the following languages: English, French, German, Italian, Spanish, Romanian and Japanese.

Shopper myAccount

myAccount is a secure platform for shoppers incorporating all the information regarding their ordering history with Avangate. They can view the delivery status of all orders placed in the Avangate Commerce platform; download invoices, license keys and codes; extend subscriptions and verify the details of the purchased product(s).

Intuitive administration interface

Set-up your online store and affiliate network in minutes with the Sky eCommerce Control Panel, your professional web-based multi-tiered modular platform. It brings the latest web technologies together such as intuitive channel dashboards and comprehensive business intelligence (BI) through smart graphics and Ajax-based reports.

Partner on-boarding simplified

Your existing and new partners can be easily added, mass imported or invited to sign-up directly on your website. Custom login pages and sign up pages are available matching your website's look and feel.

Extremely powerful and flexible pricing support

The Sky Channel manager is designed to accommodate any pricing configuration for your product and you can easily create price lists to assign to your partners. You can configure different prices for new and renewal purchases, set partner margins and discounts - all on a single page.

Real time 24 x 7 ordering, invoicing and fulfillment

Sky Channel Manager automates daily channel distribution tasks. The platform can do all the heavy lifting and perform the most time consuming manual tasks, from order approval to instant fulfillment / activation codes delivery and from invoicing and tax handling to payment processing.

Request as much information as needed before delivering the products to your partners

Request end user registration and 2nd tier reseller data from your partners before delivering license keys. The end user registration process can be automated through ready to go email notifications and web based forms.

Manage subscriptions and renewals on your distribution channel

Allow partners to place renewal orders for licenses that are about to expire or have already expired. Set specific margins for this type of orders and invest in long term relationships with your partners.

Powerful APIs and easy integrations with CRMs or financial applications

Easy integration through a rich set of APIs - CRMs, ERPs, accounting, web based customer and partner portals.

Web portals for your partners

Partners can use their dedicated web portal to manage their relationship with you. They can add orders, get product deliveries, attach end user / reseller information, pay proforma invoices and make use of the reporting area to improve their business flow.

Easily share marketing materials and product collaterals with your partners

The partner web portals make it easy for you to share marketing materials with your partners, to help them sell more of your products.

Reporting and Forecasting Center

The Sky Channel Manager platform comes with powerful reporting capabilities that allow you to analyze your best performing channel managers, your partner network and the best sellers in your product catalogue. Create real-time reports and use the Business Dynamics area to schedule reports.

Accelerate channel sales and increase end-customer visibility with Sky Channel Manger

Sky Channel Manager helps you manage the entire customer lifecycle across your network of channels, from new orders to renewals and upgrades, including payment processing.