The charge is either because you have recently purchased a product from one of the thousands of Software and SaaS companies we work with, or because you have subscribed to receive renewals or new versions of their software or services and be billed according to the subscription plan you agreed to at the time of the initial order. After making the online purchase, you should have received a receipt by email from Avangate.
In order to save time and convenience you can find here a list of some of the most common questions submitted to our Shopper Support.
Please check the contents before contacting our Shopper Support representatives by phone or email.
I have lost my licensing information. How do I retrieve it?
In order to retrieve your license key you will have to access Avangate myAccount and go to "My Products" section.
There you will be able to find:
24/7 Shopper Support
Important note: For software related support (including installation, troubleshooting or application support), please contact directly the vendor you bought the software from.
Who Is Avangate?
Avangate Manages the eStores of 3,000+ Software & SaaS Companies
Avangate is an eCommerce provider trusted by thousands of software and SaaS companies worldwide, offering secure online payments.
The Impressive Company
Debra C. California
Wow. Much appreciated. I honestly hadn't even expected a response since it was an extra freebie. That, and it's so hard to find good customer service these days. It's wonderful to see it still exists at Avangate. Thanks again.” More testimonials