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Avangate Subscription Billing
Build Long-Term Recurring Revenue by Strengthening Customer Relationships
Avangate offers the leading digital commerce platform that lets you sell online quickly. Our customers benefit from a rich set of features that let them transact at every customer touchpoint, introduce new business models such as subscriptions, and reach their target audience globally - all in one seamless solution with rapid setup and cloud scalability.
Retain and Service Customers
Deliver the Optimal Mix of Self-Service and Assisted Support
Centralize customer management, including support for role-based access control. View customer and subscription data from a single interface. Manage subscriptions and gain insight into customer and subscription value, stats, details and history at a glance. Enable support teams to update subscription info, issue refunds and track history across multiple activities within the platform. Give customers control over their profile, subscriptions and billing, and extend management capabilities to every touchpoint via API.
Global Shopper Support
Give Customers the Support They Need, No Matter Where They Are
Launch Subscription Commerce
Gain flexibility and a serious competitive edge with Avangate's advanced rate plans. Quickly set up and configure your billing plans to match your business model. Or offer any pricing combination - one-time, recurring or usage-based - on the the fly. You can also adapt pricing, invoicing, discounts and licensing to meet local customer needs, globally. And simplify customer invoicing so that usage fees are folded into renewal costs and multiple subscriptions are consolidated into a single payment period.
Seamless Management for Increased Retention & Efficiency
Avangate gives you visibility and control over every stage in the customer lifecycle. Use powerful tools to convert trial users to paying customers and steer basic users toward more advanced services. Schedule automated notices for renewals and dunning. Enable single-click in-app purchases for renewals and upgrades. Give CSRs the ability to reward loyalty with discounts and special upgrade offers. Charge customers for only the services used. And simplify the synchronization of recurring payments for customers with multiple subscriptions.
Renewals and Upgrades
Accelerate the Evolution Towards More Advanced Services
Reporting and Analytics
Accelerate Customer Insight
Understand Big-Picture Customer Value to the Business at a Glance.
Manage your subscription business with out-of-the-box reporting for monthly recurring revenue, renewals and expirations, renewal forecast, trial conversion rates and cohorts. Get instant access to audit logs and the most important metrics, including active customers and subscriptions, trials and cancellations. Use the custom engine to construct and schedule micro- and macro-level reporting for every aspect of your business, customer base and market.
Gain Actionable Insights Into Revenue Growth and Trends by Region and Product Lines.
Avangate's analytics give you the data and tools needed to manage your subscription business and grow and forecast revenue more effectively and efficiently. Detect and track customer trends and evaluate subscriptions over time. Compare attrition rates and analyze churn. And quickly gain insight into the actions required to increase engagement and renewals.