Avangate eCommerce Manager
Grow Online Sales Globally
Self-Service, Fully Configurable, Fast Time to Market
Avangate offers the leading digital commerce platform that lets you sell online quickly. Our customers benefit from a rich set of features that let them transact at every customer touchpoint, introduce new business models such as subscriptions, and reach their target audience globally - all in one seamless solution with rapid setup and cloud scalability.
Fast and Easy Setup
Start Selling Your Software Online Immediately
With the fast, flexible Avangate eCommerce Manager, set up your online customer buying experience with self-service controls and templates. Define your business rules and set the foundation for online revenues - quickly and easily.
Centralized control panel with role-based security. Context-sensitive help and self-service controls.
Integrate with existing applications as well as CRM, Finance and ERP systems.
Easily customize, localize and optimize your go-to-market strategies.
Quickly Set Up Stores and eCommerce Programs
Simplify Product Management with Flexible Product & Pricing Definition
Multiply Sales, Not Product SKUs
Deploy complex pricing schemes simply with the most advanced product catalog available. Easily define products, packages and bundles, or bulk import product definitions. And leverage a single catalog across direct and indirect channels.
Sell More with Powerful Marketing and Selling Tools
Grow Efficiently by Advanced Experimentation, Without IT
Understand your customers' behavior through sophisticated A/B testing, integrated analytics and customizable reporting. Drive increased sales through promotions, bundling, remarketing and other advanced marketing tools.
Focus on Your Business, Not on Payments
Leverage a Single Business Gateway for Global Payments
eCommerce simplifies the business of handling international payments. Get out of the box support for more than 130 currencies and support for multiple languages and payment methods. Increase sales and customer satisfaction with intelligent payment routing, multiple payment processor cycling and integrated payment retry logic. And lock out fraud with PCI compliance and multilayer anti-fraud protection.
Total Order and Fulfillment Management
Sell Using Any Model - Freemium, Trials, Paid Subscriptions and More
Avangate eCommerce Manager gives you the flexibility and control to introduce and experiment with the newest business models, capture orders across any touchpoint, and manage the software license lifecycle. Offer free or paid trials, freemium options or hybrid models to expand engagement and selling opportunities. Extend your licensing with upgrades and renewals, use Any Model API to provide your shoppers with a seamless digital buying experience across any device, or adopt new delivery and distribution models as they develop. Optimize fulfillment and manage global download, DRM integration, and the complete software lifecycle, from key distribution and SaaS activations to amendments.
Manage the Complete Customer Lifecycle
Maximize Opportunities from Every Customer Interaction
Increase Retention and Reduce Churn with the Optimal Mix of Self- and Assisted Service
Enable individualized service at every customer touchpoint. Empower customers to service themselves - even renew and upgrade - through the MyAccount portal. Leverage advanced marketing tools for abandoned cart recovery, unfinished payments and more. Increase renewals with the notification engine. And enable complex selling and servicing - and promotions or loyalty rewards - through any phone or web contact center.
Reporting & Analytics
Accelerate Business Insight
Report on all aspects of your software business to make quick, informed decisions. Gain valuable insights into revenue growth and trends by region and product lines. Use analytics to monitor your metrics of choice, compare similar periods and generate sales forecasts to assess your business performance and identify areas for improvement.
Financial & Business Operations
Scale Your Business, Not Your Internal Infrastructure
Avangate eCommerce Manager handles the financial aspects of customer transactions, providing you with all of the proceeds without any of the hassle, cost or risk. Avangate streamlines payments for every sale, automatically generating a customer invoice and reconciling the purchase with your financial/ERP application. In the event of a dispute, we'll handle the refund or fight the chargeback for you as well as make sure disbursements are made and sales records are updated. We even speak your customers' languages and provide 24-7 phone and web support to answer any questions shoppers may have about their payments.
Refund and Chargeback Management
International Shopper Support
Forrester's study of the Avangate platform provides a useful framework for evaluating the right commerce solution, including identifying your needs and analyzing the potential benefits from the platform.
Watch our session and find out the right elements for a seamless transition to SaaS, and how the right digital commerce solution can help increase online revenues.