Avangate Channel Manager

Turn Distribution Channels into Revenue Engines

Grow Indirect Revenue. Expand to the Channels Where Your Customers Buy.

Channel Manager combines bulk ordering, license fulfillment and activation, billing and global payment into one powerful partner order and revenue management solution. With its rich feature set and built-in automation and optimization, it makes it easy to multiply your global distribution channels online.

Partner Setup and Integration

Simplify Partner Engagement

Easily add and manage partners online through a centralized partner administration and order management system. It features an intuitive, web-based Partner Portal, easy PRM integration and simple controls. It makes it easy to configure partner tiers, credit limits and margins for new v/s renewals, and speed new channel partners through the partner onboarding process.

Partner Control Panel

Simple controls enable you to quickly customize each partner relationship by setting credit limits, partner types and portals, margins and much, much more.

Predefined Business Templates

Expand and manage your partner database with user-friendly, predefined templates for contract details, sales records and legal information.

Global Controls

Set commercial policies globally - in real-time, and quickly scale and implement marketing actions across multiple regions.

Tip: Avangate's Channel Manger is a web-based SaaS solution, accessible from anywhere, anytime by your team or the entire partner ecosystem.

Channel-Enabled Customer Lifecycle

With Partner Attribution

Configure and support the delivery of partner assisted service, extending your sales and support network for upsells, add-ons, renewals and CSR service "on-behalf-of." Enable easy sources of recurring revenue with MyAccount self-service with partner attribution and other customer self-service tools. Reward and incentivize customer loyalty with configurable pricing (monthly v. annual), renewal-upgrade discounts, tiered pricing and partner margin tiers.

Channel Visibility and Control

Centralized Management and Automated Processes add Efficiency and Speed.

With Avangate, you can quickly add and integrate new channel partners. Easily add, amend and track bulk orders. Unify the order, fulfillment, invoice and reporting experience. Streamline and automate approvals. Accept online payments. And gain an at-a-glance view of key business metrics and info.

License Lifecycle Management

Control Your Software Order Fulfillment Process through Resellers(VARs). And Track Sales, License Key Distribution and Renewals.

Leverage an advanced license inventory and tracking system - with order and invoice management for channel sales. Send renewal notices to both end-customers and partners. Collect advanced end-user registration information. Set up upgrade and renewal/subscriptions policy. Sell or renew subscriptions through partners. And give yourself complete visibility into channel revenues to optimize distribution strategies.

Tip: Encourage partners to share end-customer registration information: Channel Manager takes care of renewal notifications automatically and partners still get to share part of that revenue - you can also allocate different discounts for first time purchases and renewals.

End-to-End Order and Fulfillment Management

Respond Faster with Fewer Resources

Eliminate the bottlenecks that can occur at any end of the order and fulfillment process. With Channel Manager, you can automatically process hundreds of orders in the time it takes to approve a handful manually, and automate the delivery and activation of keys for any size order. Avangate also manages all the financial reconciliation, tax/VAT handling, payment collection and monitoring, and gives you instant access to all your sales information. And for every order placed, Avangate invoices your partners automatically, and enables them to pay online or offline with their choice of multiple payment methods.

You can also customize your partner order portal to match the look and feel of your website, and stock it with your latest marketing offers, product collateral and sales support and tools. Advanced controls enable you to apply discounts based on partnership tiers or special deals, automatically or manually on a per order basis. And assign partners price lists localized for the specific currencies.

New features - such as automatic channel renewals with partner attribution - give you the ability to better service subscription sales and renewals, reducing channel conflict and providing both partner and end-customers with a more satisfying experience.

Powerful Reporting and Analytics

Monitor and Optimize Partner Performance

Focus resources allocation decisions based on real-time channel sales dashboards and reporting.

Quickly access all information and important notifications at both vendor and partner / reseller login.

Be alerted to orders, messages, or requests requiring immediate attention or approval.

Customize dashboard to display your most important modules.

Reporting

Gain Instant Insight into Partner Performance.

From the Partner Control Panel, the available multiple standard and custom reports give you a complete overview of your market and customers, and partner performance. Get a quick glance of pending and unpaid orders. Or access comprehensive reports to manage orders, customers and sales forecasts by channels or partner/reseller.

Analytics

Improve Forecasting and Optimize Strategies on the Fly.

The graphs and reports available through the portal are designed to give you actionable intelligence that you can use to optimize channel performance in real-time. Gain an understanding of your channel efficiency by reviewing revenue and discounting trends. Analyze country distribution for insights into the strengths and weaknesses of particular markets - and partners. Or focus on top partners to reward or incentivize performance based on the results and or growth potential.

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