Avangate Channel Manager
Turn Distribution Channels into Revenue Engines
Grow Indirect Revenue. Expand to the Channels Where Your Customers Buy.
Channel Manager combines bulk ordering, license fulfillment and activation, billing and global payments into one powerful partner order and revenue management solution. With its rich feature set and built-in automation and optimization, Channel Manager makes it easy to multiply your global distribution channels online.
Partner Setup and Integration
Simplify Partner Engagement
Easily add and manage partners online through a centralized partner administration and order management system that features an intuitive, web-based Partner Portal, easy PRM integration and simple controls. Channel Manager makes it easy to configure partner tiers, credit limits and margins for new v/s renewals, as well as accelerate onboarding for new channel partners.
Tip: Avangate's Channel Manger is a web-based SaaS solution, accessible from anywhere, anytime by your team or the entire partner ecosystem.
Channel-Enabled Customer Lifecycle
With Partner Attribution
Configure and support partner-assisted service, extending your sales and support network for upsells, add-ons, renewals and service on your behalf. Enable easy recurring revenue with MyAccount self-service with partner attribution and other customer self-service tools. Incentivize and reward customer loyalty with configurable pricing (monthly versus annual), renewal-upgrade discounts, tiered pricing and partner margin tiers.
Channel Visibility and Control
Centralized Management and Automated Processes Add Efficiency and Speed
With Avangate, you can quickly add and integrate new channel partners. Easily add, amend and track bulk orders. Unify the order, fulfillment, invoice and reporting experience. Streamline and automate approvals. Accept online payments. And gain an at-a-glance view of key business metrics and info.
License Lifecycle Management
Control Your Software Order Fulfillment Process through Value-Added Resellers; Track Sales, License Key Distribution and Renewals
Leverage an advanced license inventory and tracking system with order and invoice management for channel sales. Send renewal notices to both end customers and partners. Collect advanced registration information from end users. Set up upgrade and renewal policies. Sell or renew subscriptions through partners. And give yourself complete visibility into channel revenues to optimize distribution strategies.
Tip: Encourage partners to share end customer registration information: Channel Manager takes care of renewal notifications automatically and partners still get to share part of that revenue - you can also allocate different discounts for first time purchases and renewals.
End-to-End Order and Fulfillment Management
Respond Faster with Fewer Resources
Powerful Reporting and Analytics
Monitor and Optimize Partner Performance
Allocate resources based on real time channel sales dashboards and reporting.
Quickly access all information and important notifications at both vendor and partner/reseller login.
Be alerted to orders, messages, or requests requiring immediate attention or approval.
Customize the dashboard to display your most important modules.
Gain Instant Insight into Partner Performance
The multiple standard and custom reports available in the Partner Control Panel give a complete overview of your market, customers, and partner performance. Get a quick view of pending and unpaid orders or access comprehensive reports to manage orders, customers and sales forecasts by channels or partner/reseller.
Improve Forecasting and Optimize Strategies on the Fly
The graphs and reports available through the portal are designed to give you actionable intelligence that you can use to optimize channel performance in real time. Gain an understanding of your channel efficiency by reviewing revenue and discounting trends. Analyze country distribution for insights into the strengths and weaknesses of particular markets - and partners. Or focus on top partners to reward or incentivize performance based on results or growth potential.
See what challenges software and cloud vendors face selling SaaS via channels, and the tech investments necessary to support channels and equip them to build long-term relationships with end-customers.
Avangate's Channel Manger provides Retrospect with a robust, flexible portal that instantaneously scales to meet the demands of the software vendor's partners
Learn how to acquire and grow the right channels for distribution, increase your SaaS renewals via channels and maximize your channel revenue in this competitive landscape.