WEBINAR

Webinar: Top 5 Secrets for Better Customer Retention

Optimize Retention, Improve CLTV, and Grow Recurring Revenues

Webinar Duration: 30 minutes
Adriana Iordan

Adriana Iordan
Sr. Director, Product Management,
Avangate

Avangate
Radu Ionescu

Radu Ionescu
Senior Product Manager,
Avangate

Avangate

Retention plays a pivotal role in every software and online services companies' growth. It directly impacts customer lifetime value (CLTV) and is a key barometer of the health of your subscriber base.

Online companies need to understand how low authorization rates, payment failures, chargebacks and refunds impact retention and ultimately your company's success.

Watch our webinar from September 4th , when Adriana Iordan, Sr. Director of Product Management, and Radu Ionescu, Sr. Product Manager, at Avangate shared insights into:

  • Case studies of customers who have successfully boosted their retention rate
  • Best practices and strategies to increase retention effectiveness
  • Key retention metrics including Authorization and Renewal Rates
  • Must-have tools and processes to maximize recurring revenues

Watch now and join the conversation on Twitter using the hashtag #CustomerRetention

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