Retention plays a pivotal role in every software and online services companies' growth. It directly impacts customer lifetime value (CLTV) and is a key barometer of the health of your subscriber base.
Online companies need to understand how low authorization rates, payment failures, chargebacks and refunds impact retention and ultimately your company's success.
Watch our webinar from September 4th , when Adriana Iordan, Sr. Director of Product Management, and Radu Ionescu, Sr. Product Manager, at Avangate shared insights into:
Case studies of customers who have successfully boosted their retention rate
Best practices and strategies to increase retention effectiveness
Key retention metrics including Authorization and Renewal Rates
Must-have tools and processes to maximize recurring revenues
Watch now and join the conversation on Twitter using the hashtag #CustomerRetention