Affiliates FAQ

Affiliates FAQ

Affiliates frequently asked questions and answers

Overview
1. What do I need to become an Affiliate?
2. How it works?
3. How much does it cost to become an Avangate Affiliate?
Sales and Payments
1. When do I get paid for my sales?
2. What commission do I get for my sales?
3. How do you track my sales?
4. What information will I receive on my sales?
5. How do you pay my commission and in which currencies?
6. How long does the tracking cookie last?
Promoting the products
1. Are there any restrictions in the way I promote the products?
2. What type of products do you have in the products catalog?
3. How do I generate buy links?
4. Can I customize the order page look & feel?
Support
1. What should I do if a customer contacts me?
2. What should I do if I have more questions or need help?
Overview
1. What do I need to become an Affiliate?
All you need to do, in order to become one of our affiliates is at least having a functional web site and a way of adding affiliate links on it.
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2. How it works?
After you have signed up to become an Avangate affiliate and your application has been approved, you can log in to the Affiliates Control Panel and decide which software products you want to promote in order to send requests to software vendors so they activate you as an affiliate and set your commission.
Immediately after you have been activated as an affiliate by a vendor, you can start adding product links on your website. Links are automatically generated with your embedded affiliate ID. All you need to do is copy-paste.
When a visitor accesses a link or a banner from your web site, Avangate keeps track of your Affiliate ID, for as long as 120 calendar days, so if a visitor places an order within this time period through your web site, or even directly from the vendor's web page, you get your commission.
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3. How much does it cost to become an Avangate Affiliate?
Signing-up as an affiliate is free of charge. No setup fee, no start up cost, no hidden performance targets to reach!
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Sales and Payments
1. When do I get paid for my sales?
Avangate will pay the commission to its affiliates in 50 days from the end of the month for which the commission is due, by wire transfer or any other agreed means. Notice that a minimum month target of 100 EURO has to be reached, otherwise the value of the commission will be reported for the following month.
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2. What commission do I get for my sales?
The Affiliate commission schema is set by the product vendor, and displayed in the Affiliate Control Panel for each product. Affiliate Commissions are paid on net product price, after discount and not including Backup CD or DIS (Download Insurance Service).
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3. How do you track my sales?
Visitors and sales are also automatically tracked by placing a cookie in the customer's browser. If the customer decides to purchase the product in a 120 days period, your account will be credited with the affiliate commission, even if he/she makes the purchase from the vendor site.
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4. What information will I receive on my sales?
As an Avangate Affiliate, you will have access to the Avangate Control Panel reporting service, allowing you to visualize accurate statistics regarding your sales, as follows:
  • Graphical monthly sales reports
  • Graphical sales reports per product
  • Orders reports
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5. How do you pay my commission and in which currencies?
Avangate currently offers three payment methods for sending the commission to its affiliates:
  • By wire transfer. (requires a bank account)
  • By cheque.
  • By PayPal.
The currencies in which Avangate pays the commission to its affiliates are either US dollars (USD) or EURO.
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6. How long does the tracking cookie last?
Avangate keeps the customer referral cookie active, for 120 days. If the customer decides to purchase the product from your site or directly from the vendor site, you will be credited for the sale in the 120 days period.
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Promoting the products
1. Are there any restrictions in the way I promote the products?
As an affiliate, it is strictly forbidden to:
  • Use unsolicited email (known as spam), pop-ups, pop-under, exit pages as well as any other techniques obviously or secretly driving customers to the Avangate platform.
  • Replace, intercept, interfere with, hinder, disrupt or otherwise alter customer's access, fraudulent usage of other affiliate sites, including without limitation any click-through or track-based transaction.
  • Place web links or any marketing support materials in newsgroups, message boards, unsolicited email and other types of spam, banner networks, counters, chat rooms, guest books, and IRC channels or through similar Internet resources.
  • Place links in such manner that may (intentionally or unintentionally) mislead the customers.
  • Make usage of a web link in bad faith or through fraudulent means, including, but not limited to, using any device, program, robot, inline frames, hidden frames, or redirects.
  • Use automatic redirection to the Avangate website or any automatically method for saving a cookie of an affiliate.
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2. What type of products do you have in the products catalog?
The Avangate affiliates product catalog contains the following software-only product categories, offering enough sub-category product types to apply to your software niche.
  • Audio & Video.
  • Business & Finance.
  • Desktop enhancements.
  • Games.
  • Home & Education.
  • Internet.
  • Multimedia & Design.
  • Software Development.
  • Utilities.
  • Web Authoring.
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3. How do I generate buy links?
In order to generate buy links, you have to select the Partnership Exist option from the Find Products menu, which lists all the products that can be promoted, then check the desired product checkbox. Links can be generated for:
  • The product buy page as follows: (you will get the commission only for the sell of the selected product)
    • Product page
    • Order page
    • Shopping cart
  • The vendors website (you will get commission for the sell of any vendor's product)
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4. Can I customize the order page look & feel?
You can customize the design of the ordering and payment interface to look like the rest of your website, making the whole buying process transparent and more user-friendly for your visitors or you can just use the default Avangate template.
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Support
1. What should I do if a customer contacts me?
Depending on the nature of the request, for payment related issues, the customer's emails should be forwarded to .
All technical issues, regarding product's installation or usage, should be forwarded to the proper vendor technical support channel.
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2. What should I do if I have more questions or need help?
If you have additional questions regarding the Avangate Affiliate Network, please contact us at
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