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Are there special requirements for obtaining the Avangate Prepaid MasterCard®?
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The Avangate Prepaid MasterCard® is offered to you in partnership with Payoneer, this means you will have a contract between you and Payoneer. The only requirement to be able to request an Avangate Prepaid MasterCard® is to be registered as a software affiliate in the Avangate Network. Please note that the Avangate Prepaid MasterCard® is namely issued, and can't be issued in the company's name.
If you are not registered as an affiliate in the Avangate Affiliates Network, you can register right now!
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| 2. |
How can I request the Avangate Prepaid MasterCard®?
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Very simple:
- If you are an Avangate Affiliate login in the Avangate Affiliates Control Panel and visit the Payment information section. If not, if you are not yet registered as an affiliate in the Avangate Affiliates Network, you can register right now!
- Click on the Request an Avangate Prepaid MasterCard and you will be redirected to Payoneer registration page
- Fill in the form with the requested details
- After you submit your application, you will receive an email confirmation from Payoneer. After you complete the application, it can take up to 4 business days for the card to be approved and sent by standard mail. If you live in the U.S. you can expect your card within ten business days. If you live outside the U.S. it will take appx. 25 business days to receive the card. This is based on the postal service at the destination country. If you don't receive your card within this timeframe, please contact support@payoneer.com.
- The Avangate Card will be sent to you by mail. The only thing you have to do before starting to use it is to activate it.
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| 3. |
How & where can I use the Avangate Prepaid MasterCard®?
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The Prepaid MasterCard® works just like any other MasterCard®. The card is accepted at all locations worldwide, wherever MasterCard® is accepted electronically. You can use it at any point of sale location to make purchases, whether online (wherever MasterCard® is an accepted form of payment) or at retail locations. You can also use the Avangate Prepaid MasterCard® at ATMs worldwide to withdraw cash. With the added security of choosing your own PIN, you can be assured of no unauthorized use of your card.
Click here to view available ATM's on MasterCard® International's site.
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| 4. |
What are the costs associated with the Avangate Prepaid MasterCard®?
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Please visit the Payoneer Pricing and Fees section to view card use and loading fees.
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| 5. |
In which currency will I receive the money on the Avangate Prepaid MasterCard®?
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The monthly payment from Avangate will be sent to you in USD on the Avangate Prepaid MasterCard®. When using the Avangate Prepaid MasterCard® to withdraw cash from an ATM, you will receive your money in the currency of the country in which the ATM is located.
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| 6. |
Do I need a bank account to use the Avangate Prepaid MasterCard®?
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No! You can use Avangate Prepaid MasterCard® with or without a back account attached.
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| 7. |
How do I activate my Avangate Prepaid MasterCard®?
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Once you receive your card in the mail, you can activate it as follows:
- Click on Activate on the Payoneer homepage.
- Enter the UserID and Password you chose when your card was ordered.
- Enter your new PIN (must be 4 digits) and click Activate.
- Click Continue. Payoneer will display a confirmation message and send an e-mail when you have successfully activated the card.
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| 8. |
Who can use the card the Avangate Prepaid MasterCard®?
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The cardholder is the person whose name is imprinted on the card. This is the person to whom the card was issued and the named person is the only authorized user of the card.
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| 9. |
What happens to my Avangate Prepaid MasterCard® card if I don't use it?
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If the card value is depleted to zero, no fees will apply. Should the card remain at a zero balance for sixty (60) consecutive days, the account will be suspended. You are always welcomed back when the card is reloaded.
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| 10. |
Can I load my Avangate Prepaid MasterCard® in other ways?
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Yes. You can load the Avangate Prepaid MasterCard® with other credit or debit cards (Visa® or MasterCard®), electronic checks (US bank accounts only), or cash. To learn more, go to www.payoneer.com.
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| 11. |
What is the maximum amount the Avangate Prepaid MasterCard® can be loaded with?
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The Avangate Prepaid MasterCard® card allows a total limit of $12,500. A daily spending limit is set at $2,500. Daily ATM withdrawal limit is set at $1000. Ex: If you withdraw a $1000, you have $1500 available for the day.
The card limit of $12,500 is only for the available balance on the card, but the Payoneer account can have unlimited balance. For example: a payee can have $12,500 balance on his card and a $13,500 balance in his Payoneer account, once the card balance goes below $12,500, his card will automatically be refilled, until he has no extra balance in his Payoneer account.
Note: Withdrawal limits may also be restricted by the local ATM acquirer, and they could be lower than the daily limit stated above.
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| 12. |
After how long the Avangate Prepaid MasterCard® expires?
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The Avangate Prepaid MasterCard® is valid 2 years after the date the card is issued. The expiration date is printed on your card; before the card expires you will receive a new one with a new expiration date.
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| 13. |
Who is Payoneer?
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The leader in international payout solutions, Payoneer specializes in streamlining payouts for companies that need to pay remote, dispersed populations all over the world. Payoneer replaces traditional payments methods with its innovative MasterCard prepaid debit card solutions. Payoneer works together with First Bank of Delaware and MetaBank to process and issue MasterCard prepaid cards. Payoneer has offices in New York and Tel Aviv.
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| 14. |
How many Avangate cards can I request for one vendor account?
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Just one Avangate Prepaid MasterCard® can be issued per affiliate account.
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| 15. |
Can I switch to receive the money by wire transfer at any time?
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Yes, you can change the payment method for receiving the money in your account at any time.
If you are an Avangate affiliate:Â all you have to do is to login to the Avangate Affiliates Control Panel visit the Payment information section and switch the payment method to desired method.
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| 16. |
How do I check my balance, check the PIN or the transaction history?
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After requesting the Avangate Prepaid MasterCard® you will receive from Payoneer all the documentation and information needed.
Steps for checking the balance:
- Click on My Account (note: you can also click on My Account from the Payoneer homepage).
- Enter the UserID and Password you chose when your card was ordered.
- Select the option to view your balance.
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| 17. |
What do I do if my card is lost or stolen?
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Contact Payoneer immediately to report a lost or stolen card.
Payoneer is available 24 hours a day, 7 days a week at the following telephone numbers:
Within the US: 1-800-251-2521 x2
Outside the US: 1-847-461-1386 x2
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| 18. |
Should I need additional customer service support, when should I contact Avangate and when should I contact Payoneer?
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You should contact Avangate for all issues relating to how we track your earnings. Once any funds are loaded onto your card, any questions you may have about your card account and/or card usage should be directed to Payoneer.
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