The charge is either because you have recently purchased a product from Tech Live Connect, that we work with, or because you have subscribed to receive renewals or new versions of their software or services and be billed according to the subscription plan you agreed to at the time of the initial order. After making the online purchase, you should have received a receipt by email from Avangate.
In order to save time and convenience you can find here a list of some of the most common questions submitted to our Shopper Support.
Please check the contents before contacting our Shopper Support representatives by phone or email.
I have lost my licensing information. How do I retrieve it?
In order to retrieve your license key you will have to access Avangate myAccount and go to "My Products" section.
There you will be able to find:
Avangate is an eCommerce provider trusted by thousands of software and SaaS companies worldwide, offering secure online payments.
We complain when we get poor service so we should reward prompt, courteous service. You delivered so you are to complimented. Thank you
