Avangate Client Success Stories

ONLYOFFICE - Online Service for Business Collaboration, Document and Project Management

Boost in International Sales. Revenue Uplift with Specific eCommerce Tools

Galina Goduhina OnlyOffice
Galina Goduhina Sales Director, ONLYOFFICE.COM
OnlyOffice
 
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Case Study
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"Our main goals were to focus on our SaaS product and grow a global client base, instead of worrying about order and payment issues. The partnership with Avangate meant that we were able to do this and achieve much more at the same time. Their platform is helping us reach a global B2B & B2C audience and increase revenue through sophisticated localization and marketing tools. The revenue recovery tools provided an additional boost in revenue, without any effort or upfront investment on our side. Plus the rich reporting into metrics that matter for our subscription-based business, mean that with Avangate we can truly focus on strengthening long term client relationships", Galina Goduhina, Sales Director, ONLYOFFICE.COM.

 

 

 

 

Context

The collaboration tools market is extremely competitive, with many SaaS tools available, including free versions.

Objectives

ONLYOFFICE is aiming to increase global online sales and improve client retention.

Solution

ONLYOFFICE is using Avangate’s Enterprise Edition, giving them access to a wealth of features, including multi-channel digital commerce, advanced subscription billing, complete marketing services, managed services and support, advanced brand experience, integrated distribution and payments, dedicated commerce expertise.

With Avangate’s commerce platform and services, OnlyOffice was able to:

  • Obtain +2% overall revenue uplift from promotions
  • Get a +5% increase in authorization rate, with Avangate’s Revenue Recovery Tools, leading to an additional 2% revenue uplift for auto-recurring revenues
  • Sell internationally in 70+ countries, without needing to be the merchant of record in each country
  • Offer 18 payment methods, from the classic Visa & MasterCard, to Purchase orders and wire transfers for businesses.

About ONLYOFFICE

ONLYOFFICE™ is a cloud business service that enables you to manage projects, customer relations and documents in one place. Today more than 10,000 customers all over the world manage projects, documents and customer relations with ONLYOFFICE™ available in 20 languages.

Learn more at http://www.onlyoffice.com.

 

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