Avangate success stories

This A/B testing project was a success and we have the Avangate web marketing team to thank for helping us improve online sales results.
Looking at the bigger picture, we really like the way in which we receive constant feedback and proactive advice from Avangate, via our dedicated account manager.
We have gathered suggestions and ideas that made a difference along the line.

There’s a common misconception that all e-commerce providers offer more or less the same solution, while the only distinction boils down to commission rate. That’s simply not true. As a software developer, we’ve been working with a multitude of e-commerce systems since 2004, but never before have we seen such an exceptional service as Avangate delivers to its customers.

Whether it’s developing new account features, providing extensive custom reporting, carrying out A/B testing and analysis, or cooperating on affiliate promotions – the Avangate team is distinguished by its outstanding expertise, amazing flexibility, and impeccable consistency. The features are countless; the time of response is unrealistically short.

All in all, we couldn’t be more satisfied with our e-commerce provider, and it turns out, the distinction is in every detail…

ARMS makes it much easier for our resellers to place orders as they don't require any support or assistance for most of the cases.

They can also get licensing information automatically as soon as payment clears (or right away if they have the right credit) so they, and their customers, don't have to wait on us to process the transactions etc. Also, it really helps consolidating all resellers orders into the same system.

Before, we used to have some orders placed offline through wire, others on PayPal, etc. The whole process was a little disconnected at times.

Working directly with Avangate team made us value them as real partners not just as other e-payment providers. They were quick to implement our requests and we truly believe this is helping our own sales as well as other publishers'.

If Avangate keeps its capacity to innovate as well as its each and every client is important attitude, I think they can really outperform the leading providers on the global e-commerce market.

Brilliant! We really appreciate your efficiency and solution for reseller management! Avangate is proving to us their flexibility and responsiveness and I think this is a great credit to your team.

From day one, Avangate has been a great partner in building this service. The team's insight, flexibility and commitment have proven invaluable to the successful creation of three Intel® Business Exchange sites across Europe. Avangate will continue to play a critical role in the success of this initiative in the future.

After setting everything up and running with Avangate shopping cart integration, we have considerably boosted our sales. It's about 25% up compared to July 2006. The sales value is even more then we have expected thanks to additional revenue generated by Backup CD service offered by Avangate.

When we started our partnership with Avangate, I had a good idea about what a good Adwords campaign can do to our business, but we simply didn't have the resources and in depth knowledge to achieve that. Avangate's web marketing team got to work on that. Their expertise and dedication meant that we could forget about Adwords and focus on other business issues.

When we checked the results later on, we noticed that the cost per conversion had decreased with more than 50% over the last 6 months. Avangate has become an important partner to us and we intend to continue this relationship into the future!

Since we began using the Avangate system we've seen web sales gains every month, especially in Countries where sales were previously slow or otherwise non-existent. In addition, the service and personalized assistance has been nothing short of stellar.

First I would like to thank all Avangate team for such prompt responding to our problems - the implementation of the fully automatic delivery is really VERY MUCH appreciated by us as it considerably decreases the burden on our staff.

Avangate offered us some great userfriendly tools like TrialPay for the US market, shopping cart customization and order tracking to make our business more efficient. Apart from that, the thing that really makes the difference compared to other service providers is the client-oriented attitude and the great support one gets when working with Avangate.

Avangate came to us when we were preparing to reorganize the company in order to cut costs. After only a couple weeks we were already working as a team. The customized services Avangate developed for us proved to be top notch and helped our team be more client-oriented and achieve greater results.

Avangate is fantastic in every aspect! They offer a brilliant Control Panel that comes packed with a vast range of powerful and flexible features, carefully designed to suit every need. Apart from that their customer support is simply one of a kind. We cannot ask for more.

I've never worked with an e-commerce system that is so well designed and easy to implement. It's got lots of features, which are mixed together in a friendly interface.
I can only say that the system's perfect. Congratulations!

Excellent ecommerce platform! It's very reliable and trustworthy. Their support service is highly efficient and any of my questions can get timely response. I will go on using Avangate for our future products.

We decided to start our co-operation with Avangate for our localized French and German websites mainly because we had read many testimonials about their efficient and outstanding  service combined with a client-centered philosophy.

Since then, we can honestly agree with  the praise and words of thanks expressed by their clients and feel that we have made the  right decision in starting a partnership with Avangate. It surpassed all our expectations!

Avangate has really changed my view of online payment processors. Before I found them, I always considered implementing payment solutions a chore that took days (if not weeks) to accomplish. Avangate\'s solution took thirty minutes to get working and is much more user-friendly than our previous payment provider.

Even though we are a small company, Avangate has taken the time to provide suggestions on how to improve our website and increase our sales without us even having to ask them for help! Their great customer support is a real asset to us and I hope to keep using Avangate for a long time.

I am very satisfied with Avangate and would recommend them to anyone.

We would like to thank Avangate people for helping us deliver better service to our customers. They have been helpful, fast and highly responsive to all our questions and requirements. Among others, we like fast processing speed, accurate anti-fraud system, online support, extra features offered. Keep up the good work!

I'm really happy we chose Avangate as online sales processor for our Mac software, Live Interior 3D. The first thing that drew my attention was the competitive commission. Then, I was truly impressed with how quickly responses came to my requests, which is unusual with other large companies. Furthermore, the day to day support is just remarkable. We've been collaborating for a while now and everything goes on smoothly.

The intuitive and thorough online vendor area available with Avangate solution allows managing products and company account easily.
Avangate is not simply an online order processing system, but a company who constantly offers different marketing campaigns that potentially increase software sales volume.

I am very positively impressed about what I have seen up to now in the Avangate control panel. My feeling is that I have access to excellent distribution and marketing opportunities.

We started with Avangate in December 2007 and we are very happy with them. Primarily we choose Avangate because of their attractive commission and a bunch of different associated services for vendors.

They really care about our customers and about vendors as well. We are thrilled with the speed and accuracy they process the orders of our customers and our requests. Now we are ease in mind about the orders and payments processing and we can concentrate more on further development and marketing our products.

The customer care process is organized perfectly. We have a personal manager for our account, which is very nice and friendly, is always in touch when we need her and really does her best to help us with her comprehensive answers. They even implemented some additional features in the Control Panel for us quickly. I would also like to mention their report system and integration with Google AdWords that really helped us with tracking orders and customers and analyzing the overall performance. We really hope that our partnership will go on further.

As a Mac OS software producer we are happy to have made the switch to Avangate. Unlike our previous sales processor the service has to date been personal and friendly. Avangate team reacts quickly to our queries and requests for assistance and they offer great flexibility and systems integration. Their assistance in the marketing is also a great boon with various options to help us attract targeted traffic. So far, so good!

We were preparing the launch of the Axigen mail server and wanted to implement an online payment system right from the start. Working with Avangate made us understand how essential it is to prepare the web site not only to accept credit card payments, but also to sell well, good product quality alone is not  enough. Implementing Avangate's recommendations and using their submission service meant Axigen got  noticed immediately online. A significant part of our marketing strategy now includes web marketing  and we intend to keep it that way.

Our internet software sales massively increased after implementing Avangate's recommendations, so we are obviously happy with their work. We will continue to request their assistance as we built new internet marketing strategies and campaigns.

Starting selling software online is not simple for a beginner. With the Avangate team, I found the best partner for helping us in such a business. After registering on the Avangate platform, they instantly called me and explained how they worked. Now, after nearly 2 years of working together, I can’t imagine how I could have done without their help. I am very satisfied with Avangate and would recommend them to anyone.

What we found in Avangate was not only a very reliable eCommerce provider but a partner who keeps up with and even stimulates our developments. We are in a very dynamic industry and we need to reinvent ourselves. We will always be demanding but it's ok, Avangate is great and we\'ll do big business together!